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Product Presentation

The characteristics of each product available for sale is presented in the dedicated pages of our website. The photography of the products is in no way contractual. DONE cannot be held responsible in the unlikely case of errors. Every text and image available on WEAREDONE.CO is subject, worldwide, to the laws of intellectual property and authors rights; their reproduction, even partial, is strictly forbidden.

Length of validity of sales offers

The products are up for sale until stock runs out. In case of an order of a product that has become unavailable, the client will be informed of said unavailability in the briefest delays, by email or by post.

Product Prices

The pages of our website indicate our prices in United States dollar, tax inclusive, shipping costs excluded. The tax amount is indicated once the client selects a product, and the shipping costs appear on the screen once the selection process by the client is finished. DONE reserves the right to modify its pricing at any point in time, but the ordered products price point applies to the time at which the order was placed. For any non-European client, and in any scenario where duty is charged, the client is responsible for settling up said duty with whichever transportation service was chosen. DONE is not responsible for any charges you may have to pay in taxes or customs duty. We suggest you contact your local customs office to establish what charges you may incur if you buy our goods from outside your country.

Ordering

DONE confirms your order by electronic mail, this confirmation validates our accepting of the order; this information reiterates every element of the order and the right to retraction by the client.
DONE protects the personal and confidential information communicated during the subscription or order process. These pieces of information are in no way shape or form destined to be commercialized.

Payment

Payment can be processed through Visa, Mastercard or PAYPAL, PAYU. The purchase will show up on the bank statement in USD or PLN

Delivery

The limit date of the delivery varies based on each address. It is fixed for a delivery to Poland as Payment date + 5 days, and for other destinations to Payment date + 1 month.
In the scenario where a package arrives damaged, or seems to be damaged, you must refuse the delivery and request that it gets returned to us. Our responsibility cannot be engaged for a damaged package or a late package. A late delivery does not authorize the cancellation of the order, and will in no way trigger late or damage fees from our company.

Customer Service

For information, questions or requests, please contact us by email at CONTACT@WEAREDONE.CO

Satisfied or Reimbursed

The client has 14 days from the delivery date to return the product accompanied with the initial invoice – the return postage is to the customers charge.
The customer will then be reimbursed the price of the product within 30 days of our receiving it.  The return delivery fees are not reimbursable though. Once this timeframe is passed, DONE will be in a position to refuse any exchanges or reimbursements. Any product returned incomplete, damaged or dirty will not be accepted. Incomplete product is considered as: without tags and labels attached to the product which the product had attached at the time of receipt to the client.

Applicable Law – Litigation

Both parties involved accept that the contract is subject to Polish Law. The client must ensure that the products ordered are in compliance with local law. DONE cannot and will not be held accountable for non-respect of the legislation of a foreign country in which the product is delivered. Any litigation will solely involve the Polish court system.

DONE

The DONE company is registered in Poland, Szczecin.

DONE
Generala Maczka 14/23. 71-050 Szczecin, Poland.
NIP: 8522517841 , REGON: 366071835